MRO management (Maintenance, Repair and Overhaul)
— Creation of a “digital product passport” for maintaining the service BOM (for a series or modification)
— End-to-end product lifecycle management:
— Registration of the actual product structure during the initial acceptance and defect detection of the product
— Changes registration in the physical product structure in the process of replacements, installations and removal of parts, sensors, or assemblies
— Tracking the operating time and state of the product nodes and the product as a whole
— Tracking of specific product nodes through serial numbers and support of separate cost accounting (government, commercial projects, etc.)
— Annual and operational planning of repairs, of procurement and production in accordance with project schedules, current needs and retrospective data of past periods works
— Service Terms & Warranties Management
— Incident & Call Center service management
— Field Service Management
— Service and Factory Repair Management
— Repair quality management
— Complaints management
— Analytics for all levels of management:plan-fact analysis at all stage of end-to-end product repair execution
— Tracking of Engineering Document changes through all the product lifecycle
— Tracking of the BOMs of product by identifying number
— defective items report,
— fault detection report,
— report on costs and estimation of the cost of repairs in the context of products